Warranty & Returns
Everything we sell is 100% new and original — never pulled, refurbished or remarked. Every invoice records the date code you were quoted, so every lot stays fully traceable.
30-day coverage
If a part arrives dead on arrival (DOA), is not the part you ordered, or the quantity does not match your invoice, notify us within 30 days of receipt and we will put it right.
How to file a claim
Email icsale1@disoic.com with your invoice number and clear photographs of the parts and packaging. We review every claim individually and confirm the resolution with you directly.
Resolution
Replacement from stock, or a full refund via the original payment arrangement — whichever you prefer.
Not covered
- Claims made more than 30 days after delivery
- Parts that have been soldered, mounted or otherwise processed
- Damage that occurred after delivery (handling or storage)